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"01.11.2016 21:57:05" Sharing Social Intelligence Across the Business: Beyond marketing use cases for social insights We live in the age of customer centricity: understanding their needs, listening to their feedback and optimizing their experience with our brand. The true value of social is in people and it goes well beyond the boundaries of marketing. Social data is an
"20.09.2016 19:43:16" Social Consumer Insights: Why social is a vital component for uncovering the right data Social media is an undeniably powerful influence on today’s market research landscape. It’s far easier to find the voice of the customer online than by conducting focus groups or executing traditional surveys, and online analytics tools allow consumer
"02.08.2016 14:24:02" Now You Know Conference 2016 The inaugural Now You Know Conference was a pivotal event for leaders in social data.
Watch how the action unfolded and hear from the big names who attended.
"13.07.2016 20:50:33" Training Spotlights - Query Writing (English, July 12, 2016) Best for users who want to focus on Query writing or have attended the Essentials Overview session.
This session will introduce you to the Query Editor and broaden your knowledge of Query writing.
After attending, you will understand how to write an
"28.06.2016 20:13:38" Creating a Social Enterprise: Segmentation’s Critical Role in Uncovering Social Insights Insights don’t happen on accident – they’re the process of thoughtful segmentation, designed to answer complex business questions.
At Dell, they have created a business-first approach to uncovering critical insights for customers through social data,